How to Close a Gmail Account After Someone Dies

Don't have the Gmail account information? No problem

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Stiffany Wu

Gmail is a free email service provided by Google.

If you do not have access to the deceased user’s account, follow these steps to request the account’s deletion: 

  1. Go to this Google support page.
  2. Under “Make a request for a deceased person’s account,” click “close the account of a deceased user.”
  3. Provide the required information and documents to complete the closing process. Google requires your government-issued ID or driver's license and the account holder's death certificate. 
  4. Click “Submit.” Afterwards, you should hear back from Google to follow up after they've reviewed your request.

If you do have access to the users account information, sign in and follow these instructions provided to close the account manually. 

Learn how to close more accounts here. Is this process feeling overwhelming? Lantern can help. Sign up for free here to get started.

Categories: Managing a Death, Account Closures

Lantern provides guidance and support for navigating life before and after a death.

If you're looking to manage a loss, check out Lantern's after-loss services. Or, if you're looking to prepare your own just-in-case plan, check out Lantern's digital pre-plans.

For more articles on grief, loss, and pre-planning, see all Lantern articles.